286 lines
6.6 KiB
Markdown
286 lines
6.6 KiB
Markdown
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# 业务需求的服务调用逻辑（详细版）
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> 基于 5 服务架构：`gateway-bff` / `orchestration-service` / `agent-center` / `content-center` / `delivery-connector-douyin`
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---
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## 总体时序图（示例：内容生成与发布）
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```mermaid
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sequenceDiagram
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participant U as 用户/前端
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participant G as gateway-bff
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participant O as orchestration-service
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participant A as agent-center
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participant C as content-center
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participant D as delivery-connector-douyin
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U->>G: 提交内容生成请求
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G->>O: 转发并鉴权
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O->>A: 生成标题/文案/脚本
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A-->>O: 返回生成结果
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O->>C: 保存草稿/成品
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C-->>O: 返回内容ID
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O-->>G: 返回结果
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G-->>U: 展示生成内容
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U->>G: 发起发布请求
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G->>O: 转发发布指令
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O->>D: 发布到抖音
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D-->>C: 回写发布状态
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D-->>O: 发布结果
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O-->>G: 返回发布结果
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G-->>U: 展示发布状态
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```
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---
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## 1. 爆款标题生成器（P0）
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### 目标
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生成标题并保存为草稿，供运营二次编辑。
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### 调用流程
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1. 前端提交主题与约束 → `gateway-bff`
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2. `gateway-bff` 鉴权后转发 → `orchestration-service`
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3. `orchestration-service` 组装上下文 → 调用 `agent-center`
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4. `agent-center` 根据模板生成标题
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5. 结果回到 `orchestration-service`
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6. `orchestration-service` 将标题写入 `content-center`（状态=草稿）
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7. 返回前端
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### 输出
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- 草稿内容 ID
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- 标题候选列表
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---
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## 2. 多平台文案生成（P0）
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### 目标
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基于不同平台规范生成文案。
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### 调用流程
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1. 前端选择平台与主题 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` 调用 `agent-center`（带平台模板参数）
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4. `agent-center` 输出平台适配文案
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5. `orchestration-service` 保存到 `content-center`（草稿）
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6. 返回前端
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---
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## 3. AI 图文创作（P0）
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### 目标
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生成图文内容并入库。
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### 调用流程
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1. 前端提交主题 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` → `agent-center` 生成文案/描述
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4. 如有外部生图服务 → `orchestration-service` 调用生成图片
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5. `orchestration-service` → `content-center` 保存图文成品
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6. 返回前端
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---
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## 4. 视频脚本生成（P0）
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### 目标
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生成结构化脚本，便于后续制作。
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### 调用流程
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1. 前端提交脚本类型 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` → `agent-center`
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4. `agent-center` 输出脚本结构（分镜/台词）
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5. `orchestration-service` → `content-center` 保存脚本
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6. 返回前端
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---
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## 5. 智能发布（P1）
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### 目标
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将内容发布到抖音并记录状态。
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### 调用流程
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1. 前端选择内容并发布 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` 拉取内容详情 → `content-center`
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4. `orchestration-service` → `delivery-connector-douyin` 发起发布
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5. `delivery-connector-douyin` 回写发布状态 → `content-center`
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6. 返回前端
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---
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## 6. 内容日历排期（P1）
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### 目标
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按排期定时发布内容。
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### 调用流程
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1. 前端创建排期 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`（内嵌调度）
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3. 到达时间点 → `orchestration-service` 调用 `delivery-connector-douyin`
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4. 发布状态回写 → `content-center`
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---
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## 7. 多账号管理（P1）
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### 目标
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完成抖音账号授权与可用性管理。
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### 调用流程
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1. 前端绑定账号 → `gateway-bff`
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2. `gateway-bff` → `delivery-connector-douyin`
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3. `delivery-connector-douyin` 完成 OAuth 授权
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4. 账号素材信息 → `content-center` 存储
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---
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## 8. 数据监控看板（P1）
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### 目标
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展示投放效果指标。
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### 调用流程
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1. `delivery-connector-douyin` 定时拉取数据
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2. `orchestration-service` 汇总并生成聚合指标
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3. 前端访问 → `gateway-bff` → `orchestration-service`
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---
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## 9. 爆款内容复刻（P0）
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### 目标
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发现爆款后自动复刻生成。
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### 调用流程
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1. `delivery-connector-douyin` 发现爆款 → 事件入队
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2. `orchestration-service` 消费事件并判断规则
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3. `orchestration-service` → `agent-center` 触发复刻 Workflow
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4. 复刻内容写入 `content-center`
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5. 返回通知/状态
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---
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## 10. 智能客服（P1）
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### 目标
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自动回复客户消息。
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### 调用流程
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1. 渠道消息进入 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` 判断会话状态（自动/人工）
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4. 自动模式下 → `agent-center` 生成回复
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5. `orchestration-service` 发送回复（通过渠道或 H5）
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---
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## 11. 话术推荐引擎（P1）
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### 目标
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为客服提供推荐话术。
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### 调用流程
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1. 客服请求推荐 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` → `agent-center` 生成话术
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4. 返回推荐话术
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---
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## 12. 客户意向评分（P1）
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### 目标
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基于行为给出意向等级。
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### 调用流程
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1. 行为事件进入 → `orchestration-service`（轻量 CDP）
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2. 评分计算与更新
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3. 对外提供查询接口
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---
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## 13. 自动留资引导（P1）
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### 目标
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自动引导客户留资。
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### 调用流程
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1. `orchestration-service` 触发引导
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2. `agent-center` 生成引导话术
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3. 通过渠道发送
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---
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## 14. 人工接管（P1）
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### 目标
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从机器人切换到人工。
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### 调用流程
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1. 客服发起接管 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` 更新会话状态
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4. 通知 `agent-center` 停止自动回复
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---
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## 15. 客户旅程设计器（P1）
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### 目标
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配置客户旅程流程。
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### 调用流程
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1. 前端配置 → `gateway-bff`
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2. `gateway-bff` → `orchestration-service`
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3. `orchestration-service` 持久化旅程定义
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---
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## 16. 自动跟进任务（P1）
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### 目标
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根据旅程状态自动创建跟进任务。
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### 调用流程
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1. 旅程触发 → `orchestration-service`
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2. 创建跟进任务并通知
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---
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## 17. 成交素材库（P2）
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### 目标
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为成交流程提供素材。
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### 调用流程
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1. 素材管理 → `gateway-bff`
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2. `gateway-bff` → `content-center`
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3. `orchestration-service` 按权限调用
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---
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## 18. 数据复盘看板（P0）
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### 目标
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综合展示内容与投放效果。
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### 调用流程
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1. `orchestration-service` 汇总投放/内容/行为数据
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2. 前端查询 → `gateway-bff` → `orchestration-service`
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---
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## 统一交互原则
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- 入口统一通过 `gateway-bff`
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- 业务流程统一在 `orchestration-service`
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- 智能决策统一在 `agent-center`
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- 内容与素材统一在 `content-center`
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- 渠道接入统一在 `delivery-connector-douyin`
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